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Information Architecture and Management...

The need to manage content affects all organizations. One important element is the requirement to comply with applicable government standards, instituted in the government by departments such as the Treasury Board (TSB), the Libraries and Archives, and others. Equally, if not more important, is the need for a broad group of information workers within governmental and organizational departments to create, access, reference, plan, transmit, publish, and archive documents and records. The ease with which information workers can exchange information with data sources and document or records management systems is an important measure of how well an organization can transform its information workers into consumers of information and producers of business knowledge.

Information, as we know it today, includes both electronic and physical information. The organizational structure must be capable of managing this information throughout the information lifecycle regardless of source or format (data, paper documents, electronic documents, audio, social business, video, etc.) for delivery through multiple channels that may include cell phones and web interfaces.

Information architecture is the term used to describe the structure of a system, i.e the way information is grouped (content types), the navigation methods and terminology (taxonomy) used within the system and organization. An effective information architecture enables people to step logically through a system confident they are getting closer to the information they require.

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